Hello!

I'm Luca, growth & lifecycle marketer.

Three years running the marketing of 13 Italian hotels. Direct bookings went from 20% to 70% of revenue, and I wrote down what didn't work along the way.

Contact sheet · 13 hotels · 3 years

what I do.

Two kinds of work, each with the number it moved.

Paid & lifecycle

Azzurro Club Vacanze
  • Paid social
  • Google Ads
  • CRM
  • Email marketing
  • Paid social9,134 leads at €1.49 in one 12-week Meta campaign.
  • Brand searchKept intent already in the market from being bought by an intermediary.
  • CRM & emailReactivated past guests before they booked again through a platform.
  • BudgetAbout €200,000 a year, reallocated weekly on what the reporting said.

20% → 70%direct bookings on online revenue

Content & creators

Comedy Week · Italy Food PRN · Kolms
  • Creator marketing
  • Content strategy
  • Video
  • Sales
  • Creator programme32.8M organic views over four national editions, €0 paid.
  • Video by video5 of 43 videos carried 63% of the reach.
  • FormatsItaly Food PRN: 80,000+ followers in 18 months.
  • Selling contentKolms Creative: €110,000 closed, 30+ hotel clients.

32.8Morganic views, zero paid amplification

the reels.

Comedy Week, the most watched videos. 32.8M organic views across four editions, €0 paid.

Add the video filereel-1.mp4
8Mviews
Giovanni d'AngellaSummer 2025 · #1 of 43Watch on Instagram ↗
Add the video filereel-2.mp4
5.6Mviews
Chiara Anicito "Cammela"Summer 2024 · #2 of 43Watch on Instagram ↗
Add the video filereel-3.mp4
2.4Mviews
Giovanni d'AngellaSummer 2024 · #3 of 43Watch on Instagram ↗
Add the video filereel-4.mp4
2.3Mviews
Max CavallariSummer 2024 · #5 of 43Watch on Instagram ↗

case studies.

All the projects I've worked on: the brief, my role, and the number it moved.

Paid media · CRM · content2022–26

Azzurro Club Vacanze

The briefMost online sales went through travel agencies at 15–20% commission. The 13-hotel group needed its own channel.

My rolePaid acquisition, CRM and email, content, influencers and a live format, on about €200,000 a year reallocated weekly.

I can't prove which lever moved it most: there was no channel attribution in 2023.

Read the case →
The result
20% → 70%direct bookings on online revenue, two years
Leads per week, one 12-week campaign: 9,134 leads at €1.49
Weeks 1–8The four weeks it broke
1,873 4 WEEKS IT BROKE 10/1101/1222/1212/01
Creator marketing · organic4 editions

Comedy Week

The briefThe cheapest possible reach for 13 hotels, without buying it.

My roleRan a national comedy programme across the hotels and tracked it video by video.

The surprise: the act with the worst debut became the best performer.

Read the case →
The result
32.8Morganic views, €0 paid · 5 of 43 videos carried 63% of the reach
Full audience at a summer show in the resort arena A winter edition of Comedy Week on stage
Food media · content operations

Italy Food PRN

The brief: grow a regional food publisher from zero. My role: find the formats that reached new people and rebuild how they were made.

80,000+followers in 18 months
B2B services · sales

Kolms Creative

The brief: sell content projects to luxury hotels. My role: built the service with three others; I did outreach, pricing and accounts. The close rate stayed low: this market buys on reputation.

€110,000closed · 30+ hotel clients

experience.

  1. Azzurro Club Vacanze · Digital marketing specialist Dec 2022 – Feb 2026 Owned the direct channel of a 13-hotel group: paid, CRM and email, content, creators. Case →
  2. Kolms Creative · Co-founder 2023 – present · kolmshotels.com ↗ Built a content service for luxury hotels with three other people; I did the selling. Case →
  3. Italy Food PRN · Project Manager May 2024 – Dec 2025 · remote Grew a regional food publisher from zero to 80,000+ followers in 18 months. Case →

education.

  • MSc Digital Content ManagementUniversità Cattolica, Milan · 2022–2024
  • BA Fine ArtsAccademia di Belle Arti, Cuneo · 2020–2022

Languages

  • Italian · native (C2)
  • English · advanced (C1)

skills & tools.

  • Growth marketing
  • Lifecycle marketing
  • CRM
  • Paid social
  • Email marketing
  • Hospitality marketing
Ads
Meta AdsGoogle Ads
Analytics
GA4Excel
CRM & email
MailUp

about.

I did not arrive at marketing through a business degree. I spent my first years at art school in Cuneo, learning why one image holds a person for three seconds while the one next to it does not. Then a master's in Milan, where the question changed: what happens to that attention once a company needs it to become a decision.

Someone watches a video on a Tuesday night in February and sleeps in a room in July. Between those two moments there are a hundred small decisions you can either guess at or measure.

How I work
  1. 01Start from the metric that is actually broken, with its starting value.
  2. 02Write the hypothesis down before acting: changing X to Y will move Z, because…
  3. 03Keep a holdout, even a small one, so the result means something.
  4. 04Report what did not work with the same detail as what did.

Looking for growth, lifecycle or CRM in Dublin?

contact.

The fastest way to find out is a conversation.

I am looking for a growth, lifecycle or CRM role in Dublin, or remote within CET, in a company with its own users and its own data. Available from 1 November 2026, EU citizen, no sponsorship needed.

Happy to walk through any of these case studies in a call, including the parts that did not work.

Send a message